Service & Sales

Enable inbound care traffic to pay for itself by identifying, positioning, and closing incremental revenue opportunities on service calls while maintaining industry leading NPS and Customer Feedback scores.

OMNI Support

We seamlessly meet your customers on the channel(s) that they prefer at every level of interaction with your organization.

SMB

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RAAS

Our technology enabled service supplements or replaces an existing sales team so you get predictable revenue.

Innovation

Blending Technology with Human Capital

We use our vast customer service expertise paired with cutting edge technology to realize efficiency improvements and transform the customer experience journey.

Work from Anywhere (WFA)

Our home-based agent and virtual training programs offer on demand capacity to meet your business continuity and scalability needs.
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Ai-Recruiting (AiR)

We utilize artificial intelligence to recruit quality candidates, provide sales coaching and maximize the use of sophisticated tools for real time support. 
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We Hire the best North America based associates using our Ai-Recruiting system and we Accelerate their learning of your business through Lab-based training using co-pilots who already know your business. Our proprietary On-boarding system gets our professionals up to speed quickly, ready to serve your customers.
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The BPO Model is Broken

Proud to be 100% on-shore. Find out how we’re disrupting the industry